Patient Information - Discharge from the Emergency Department (Accident and Emergency)
Discharge from the Emergency
Department (Accident and Emergency)
Patient Information Leaflet
Emergency Department
Darent Valley Hospital
Darenth Wood Road
Dartford
Kent
DA2 8DA
01322 428100 www.dgt.nhs.uk
Who can I contact if I feel unwell after I return home
- NHS 111
- Pharmacy
- GP surgery
- Minor injuries units
- 999 for emergency situations
How can you help us
- Tell us if you feel you are at risk of harm or abuse
- Speak to a member of staff if you are unhappy with your care
- Speak to a member of staff if you have any questions or concerns
- Please arrange your own transport home, we cannot organise transport unless you have an existing medical issue preventing you from using public transport/own transport/friends or family
If you need more information about social care and support in your area, go to:
For Kent and Medway residents
https://www.kent.gov.uk/social-care-and-health For Bexley residents
https://carehub.bexley.gov.uk/web/portal/pages/home
For members and ex members of the armed forces, veterans and their families https://www.armedforcesnetwork.org
What should I ask for
- Do you want a copy of your discharge information – please inform the doctor or nurse caring for you
- Check the details of your GP are correct with the reception team
- Information leaflets if you have been given a specific set of instructions on discharge or diagnosis based information
The following checklist should help prompt you to ask:
T |
Do You have your Take Home Medications :
|
I |
Do You Need Any Other Information :
|
C |
Have you Checked :
|
K |
Do You Have Access to Keys and Contacts :
|
E |
Equipment and Experience :
|
T |
Transport :
|
This leaflet has been developed in partnership with the Patient Information Group and our DGT Patient Partners
Patient Information
Further patient leaflets are available from the Dartford and Gravesham NHS Trust website: https://www.dgt.nhs.uk/patients-and-visitors/patient-information-leaflets Please ask a member of staff if you require information in another language or format.
Complaints, Comments, Concerns and Compliments
Please speak to the staff in the ward or department caring for you if you have any concerns or questions relating to your care or that of a loved one.
Compliments can be shared by visiting: https://www.dgt.nhs.uk/contact-us/compliments
Alternatively, please contact the Patient Advice and Liaison Service (PALS) on 01322 428382 Email: dgn-tr.PALS@nhs.net
Patient Property
Please do not bring large sums of money or valuable items into the hospital. Dartford and Gravesham NHS Trust accepts no responsibility for the loss or damage to personal property unless it is handed into Trust staff for safe-keeping.
Dartford and Gravesham NHS Trust operate smoke-free hospitals. This means that smoking is not permitted anywhere on hospital grounds. For help to quit smoking please visit www.kentcht.nhs.uk/service/one-you-smokefree/
Use of alcohol or illicit drugs is not permitted anywhere on the hospital site. For drug and alcohol support please speak to your nurse or doctor or
Visit: www.changegrowlive.org/westkent/help
Call: 0330 128 1113
Reference Number: 0.1
First published: Last Reviewed: Next review date:
October 2024 October 2024 October 2025